C H

I ordered 2 scarf, and returned one in perfect condition: unused, and all tags attached, with all the original wrapping paper and everything. They refused the refund, claiming the item is used and has a stain. With a big tag attached, there is no way I could have worn it and stained it! If there is a stain, they stained it when handling the return. I tried talking to the customer service in vain. They refused to listen to reasons, are so unfair and unkind. I could not even believe that a big company like this treats their customers this way. Stay away from Versace every one. Do not trust them.