SM

Shaun Mitchell

United States

Reviews

Review of Cool Frames


Rated 5 out of 5 stars

I had such a great experience

I had such a great experience! The person I chatted with understood EXACTLY what I was looking for. I was having trouble getting everything just right, so I sent over a picture of the glasses I wanted along with my prescription. I explained that I needed the sunglasses to look exactly like the photo—but with my prescription. The very next day, I received an invoice saying they were ready to order. I placed the order, and when they finally arrived, they were absolutely perfect—just what I envisioned. Thank you so much for the attention to detail and fantastic customer service!

July 9, 2025

Reply from Cool Frames

Wow—thank you so much for sharing this beautiful feedback! We’re absolutely thrilled to hear that your experience was so smooth and satisfying from start to finish. 🕶️✨

We appreciate your business and if you ever need anything again, we’re just a message away!


Regards,
Anne
Cool Frames