I ordered sneakers in size 42 and they…
I ordered sneakers in size 42 and they are too small for me, I can't even get my foot in them, and a few months ago I ordered the same sneakers in size 42 and they were just right, now I want to return the sneakers, but I didn't receive a return label and no one is responding to my messages
Reply from Cruyff
Hi Ilirjan,
We're sorry to hear about your experience.
At Cruyff, we always respond to customer emails, so it's unfortunate to hear that you haven't received a reply. Please reach out to us again at service@cruyffclassics.com or send us a direct message with your order number, we’ll be happy to help you return the sneakers and sort this out for you.
If you’ve already emailed us, please also check your spam or junk folder, as our reply may have ended up there.