Did not receive purchase.
Did not receive purchase.
Reach out to customer service twice, but did not receive any answer.
June 23, 2025
Reply from LamparaDirecta
Hello Manuel,
Thank you for your review, and we're truly sorry to hear about your experience.
We’d like to clarify that we have been in contact with you regarding an issue with the shipping address provided, which unfortunately prevented successful delivery of your order.
That said, we completely understand your frustration and agree that you shouldn’t be left empty-handed. We've now processed a full refund for your purchase.
If you have any further questions or need assistance, please don’t hesitate to reach out directly. We’re always here to help.
Kind regards,
Lamparadirecta.es