Nicklas Raun

I’m waiting on a package with a "out for delivery" for 4 DAYS
I’m waiting on a package, there has been marked “out for delivery” since THURSDAY, which means it takes 4 days IN NL to deliver a package ? I’ve tried ALL your chatbots which is a horrible customer experience, which gave me NO answer at all, the detailed tracking doesn’t work, I’ve tried several phonelines and choices within, which like your bots just points at your other departments. I want an answer ASAP on where my package is ? and when it arrives ? And I’m NEVER choosing you as delivery provider again !

I’m waiting on a package, there has been marked “out for delivery” since THURSDAY, which means it takes 4 days IN NL to deliver a package ? I’ve tried ALL your chatbots which is a horrible customer experience, which gave me NO answer at all, the detailed tracking doesn’t work, I’ve tried several phonelines and choices within, which like your bots just points at your other departments. I want an answer ASAP on where my package is ? and when it arrives ? And I’m NEVER choosing you as delivery provider again !