Lenovo should be zero stars.
There is no zero stars and 1 star already too much! I am trying since end of April to get my ThinkPad repaired. First try getting a mail laptop repaired. Got a mail that the repair was successful. Tried it at home - still not working. After checking with Lenovo- serial number which is on the laptop itself was wrongly entered from my side - no repair possible! However this service was charged! Wasting my time to book back through Amex.
Second try: since 4 weeks in correspondence. Response time is slow and I am giving up.
In meantime I tried through a big store in Germany - they gave it back to me since I need to deal directly with Lenovo.
I am running a business and I will dispose all Lenovo equipment now and will replace it.
If you consider buying this equipment - go somewhere else!