Bumped off flight, left waiting at airport for >2 hrs
Despite checking in online, we were bumped off the flight. The next flight arranged was for the next day. We were told we would have a bus to send us to a hotel. But we were left to wait for more than 2 hours at a meeting point with no information, the airport staff didn't know. I tried both calling customer service and online chat, but was left waiting for agent.
July 1, 2025
Unprompted review