Sold an item, instead of getting paid they stole money from me!!!!
Posted items online for sale with mo problem. Got a buyer that requested I mail item. Was advised that offerup would send the money for item and shipping but need a valid method of payment to send my money. Tried using Venmo card and Cashapp to avoid giving them access to my account. Was told that these were nit valid accounts and that my account would need a certain balance so that they could validate it. Instead of validating my card for payment, they actually deducted $290.00 from my account. I had to file a fraud claim against Offerup. Run, dont do it!!!!!!
Reply from OfferUp
Hi Carla,
Thank you for sharing your experience. I'm so sorry to hear about this incredibly concerning situation and appreciate you taking the time to report it.
Please know that we will never ask you to "validate" your account by ensuring a certain balance. It sounds like you may have been targeted by a sophisticated scam where fraudsters impersonated OfferUp to trick you into authorizing an unauthorized payment. We take these incidents extremely seriously.
I'm glad to hear you've already filed a fraud claim with your bank. To help us investigate this incident thoroughly and identify the perpetrators, I've sent you a secure request for more information through Trustpilot so I may follow up with you directly.
Thank you again for bringing this to our attention. We hope your next experience on OfferUp is a more positive one.
Warmly,
Emma | OfferUp Support