Lucas Britton

United States

Reviews

Review of Cool Frames


Rated 5 out of 5 stars

Amazing Customer Service from Weya

I ordered glasses from this company and had a couple different issues. Weya, was able to solve all of issues quickly. Weya made a somewhat difficult situation go very smoothly and efficiently. I will continue to use Coolframes in the future and recommend them in large part due to the customer service I received from Weya.

June 24, 2025
Unprompted review

Reply from Cool Frames

Hi Lucas,

Thank you so much for your thoughtful review!

We're sorry to hear there were some bumps along the way, but we're thrilled that Weya was able to turn things around with care and efficiency. Your kind words mean a lot, and we'll be sure to share them with her—she’ll be over the moon! We truly appreciate your support and look forward to serving you again. 👓💙


Regards,
Anne
Cool Frames LLC