Reply from Used Engines Inc
Dear Yousaf,
Thank you for sharing your feedback, and we're truly sorry to hear that your experience hasn’t met your expectations so far. We take concerns like yours seriously and are committed to improving wherever possible.
Upon reviewing your order placed on June 13, we’d like to assure you that everything is progressing within the expected timeline. As of today, it has been 4 business days, and our team—especially Clara and Elena—has been providing regular updates on your email regarding your shipment.
That said, if there’s a specific issue or something that didn’t go as expected, we’d really appreciate it if you could share more details so we can address it promptly and ensure your satisfaction.
You're also welcome to reach out directly to your dedicated Shipping Advisor, Elena, at
📞 346-357-0826
📧 Elena@usedengines.us
We’re here to help and look forward to making this right for you.