LU

Lucy

Germany

Reviews

Review of Die Techniker


Rated 1 out of 5 stars

Avoid this health insurance

Avoid this health insurance. They claim they didn’t receive my tax returns, and started charging me 1500eu per month for health insurance. It took me MONTHS to solve it. Once I call their customer service - they immediately hang up once I ask for someone English speaking. When I went to a physical office, they do nothing there, call their colleagues and saying there is nothing they can do. It took me months and countless hours to sort this out. But then they slammed me with ‘late fees’. 500 eu in late fees, which technically wasn’t even my fault. And once I paid that, they sent another bill for 280 eu. When I asked what is it for - nobody knew. Just that if they say it - I must pay it. Honestly this insurance was stealing from me in the broad daylight. Avoid it at all costs!!!

June 9, 2025
Unprompted review

Reply from Die Techniker

Hello Lucy!
Thank you for letting us know that you are not satisfied with our service. We sincerely apologize for the inconvenience caused. It is important to us to take your concerns seriously and understand what went wrong. We would like to help you clear up any misunderstandings. Please do not hesitate to contact us by telephone so that we can solve the problem together.
Best Regards
Die Techniker

Review of Orderchamp

Review of Back Market - Deutschland


Rated 1 out of 5 stars

Do not buy from this platform

Do not buy from this platform. I ordered an iPhone, it looked decent from the first sight. But then once I started using it I noticed so many things that were wrong with it - turning off/restarting out of nowhere, iCloud not syncing, blacking out while filming, etc. so I send it back for repairs. They say on their website that they will either repair or replace the phone within 3 days. However, 3 days later they sent me an email saying they cannot repair OR send a replacement. So I’m left with nothing. Luckily I got a refund, went to their competitors - refurbed. Got a better price for a better quality phone. It works perfectly, no issues at all, camera is so much better than previous one. Now makes me think maybe back market’s iPhone was just a knock off? Anyways, I’m never using this platform again.

June 10, 2025
Unprompted review