Daniela Dany

United Kingdom

Reviews

Review of MyBedFrames


Rated 5 out of 5 stars

Good quality

I recently bought a mattress and a mattress cover. While there was a small issue with the delivery (the mattress cover was sent to the wrong address), I was very impressed with how the situation was handled.
I contacted the shop, and they responded quickly and professionally. They arranged a replacement without any hassle, which I really appreciated. Mistakes can happen, but how a company fixes them says a lot—and in this case, they were helpful and respectful.
The mattress itself is very comfortable and good quality. I'm very happy with my purchase and the customer service I received. Thank you!

April 10, 2025
Unprompted review

Reply from MyBedFrames

thankyou for the review and of course your patience and understanding, we live in the real world and are aware things don't always go to plan sometimes but thanks for highlighting the speed in which we sorted the issue out for you. Glad you are happy with our team and of course the quality of the mattress! Thanks again for the 5 stars!