EL

Elina

United Kingdom

Reviews

Review of Stradivarius


Rated 1 out of 5 stars

Hello

Hello, two items are missing from order number 50345202389 - a bowling bag with faux leather in heart color, a short faux sheepskin coat in ecru color. I ask for a refund. I am writing a second review here because you looked up the reference number of the missing items, I sent it to you. And I still have no answer from you. I have to deprive my children of money to pay for things that I did not receive from you. This was the first and most likely the last order from you.

October 10, 2025
Unprompted review

Reply from Stradivarius

Hello Elina,
Thank you for your review. We have contacted you by Instagram on 14-10-2025 with a solution for your case. Thanks again for taking the time to leave a review and help us improve. Regards.

Review of Stradivarius


Rated 1 out of 5 stars

Hello

Hello, from order number 50345202389 two things are missing - Oversize hooded puffer jacket gray, Long oversize coat gray. Please refund my money. This is my first order from you and I am very disappointed. It is not fair to pay for things I did not receive. I have to deprive my children of food and pay you for things I did not receive. Very rude attitude in live chat!

October 7, 2025
Unprompted review

Reply from Stradivarius

Hello Elina,
Thank you for your review. We have contacted you by chat on 08-10-2025 with a solution for your case. Thanks again for taking the time to leave a review and help us improve. Regards.

Review of Footasylum


Rated 1 out of 5 stars

Hello

Hello, I am writing to you regarding order number FA-418193028 which is marked as delivered but I did not find it anywhere. Now I am returning from work and I cannot find anything. I had left a note on my door to leave a parcel in my garden, as I was not at home. I checked in all possible places but did not find it. Please find my parcel or return my money that I paid.

September 24, 2025
Unprompted review

Reply from Footasylum

Hi Elina,

Thank you for taking the time to leave us a review.

I'm very sorry to hear that you haven't received your parcel. I understand how frustrating this must be, especially after you left a delivery note.

We've completed a full investigation into your delivery, and the delivery photo shows the parcel was left in your garden as requested. Unfortunately, due to a history of claims with other retailers, we are unable to offer a refund or replacement at this time.

While we can't proceed with a refund or replacement based on the current information, if you have any additional evidence, please send it to us. We would be happy to use it to investigate further.

Thanks,

Issy

Review of JD Sports


Rated 1 out of 5 stars

Hello

Hello, order number 184885264 arrived on the 21st, but I am missing one item. My jacket is missing, I ordered two things from you at the same time. Both were supposed to arrive today, you only sent me the shoes. Please send me the jacket that I ordered but did not receive, or refund my money. Please contact me as soon as possible.
I wrote to you a couple of days ago and I still haven't heard back from you. I received the jacket as a gift for my daughter, but I didn't receive it from you. Thank you

August 23, 2025
Unprompted review

Reply from JD Sports

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Review of Sephora


Rated 1 out of 5 stars

Sephora you have not sent me an email…

Sephora you have not sent me an email and the problem is not solved! Why did you block my account? You are so rude and not correct. I did not receive my shipment from you and your courier returned it back to you. Look at the email I sent you with an attached photo of an email from you that my shipment is with you! I paid my full amount to Klarna without receiving my shipment from you! I want you to send me things from order FN90896908 which I paid for but did not receive. I will seek my rights to the end and find justice. I paid so much money without receiving anything. Do you think this is fair? I expect to receive my things as soon as possible. Thanks

June 20, 2025
Unprompted review

Review of The Perfume Shop


Rated 1 out of 5 stars

Good morning my order has been returned…

Good morning my order has been returned to you for a few days, I still have not received my refund. Order number 10082461747 the entire order has been returned to you. This is the Royal Mail tracking number that you can check that the parcel has been delivered to you OV206174800GB Please refund my money. Thank you

June 20, 2025
Unprompted review

Reply from The Perfume Shop

Hi,

I am so sorry to hear this. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this and resolve.

The Perfume Shop