Australia
Review of Toluna
Reply from Toluna
Hello,
Thank you for your feedback!
We're sorry to hear about the system issues and difficulty qualifying for surveys. We recommend making sure your profile surveys are fully completed, as this helps match you with more relevant opportunities. If the system continues to freeze or you experience any technical problems, please contact our support team directly so we can investigate and assist you further.
Kind regards,
Toluna Team
Review of Boutique Retailer
Reply from Boutique Retailer
Thank you so much, Michelle! We’re really happy to hear that your order arrived promptly and was exactly as described. Providing a smooth and reliable shopping experience is something we truly care about, and it's wonderful to know we met your expectations. Your support means a lot to us, and we genuinely appreciate you taking the time to share your feedback!
Review of Effecto.app
I can't even remember how effective it was - I stopped using it pretty quickly so that is very telling - my main complaint is refusal to refund when I had deleted my subscription and deleted the app!
Reply from Effecto.app
Dear Michelle,
Thank you for sharing your concerns. At Effecto app, we’re sorry to hear about your experience and understand how frustrating the situation must be. We are actively working to improve our subscription and other processes to better serve our users.
Please include your account email and, if possible, your order number when contacting us at help@effecto.app so we can review your case and assist you further.
Sincerely,
Effecto team
