United Kingdom
Review of Northgate Vehicle Hire
Steph and Jared were awesome! Really helpful and did i mention how awesome they were..awesome stuff!
Reply from Northgate Vehicle Hire
Hi Jack, thanks so much for the awesome review! We’re thrilled to hear Steph and Jared made such a great impression — we’ll be sure to pass on your kind words to them!
Really appreciate you taking the time to share your experience.
Thank you for choosing Northgate.
Take care,
Emma
Review of Bycastello
The product will arrive after a month and that is with 1 email telling you 'it is on its way' poor communication especially when you need a rough estimated ETA. The also will not communicate/reply back to any emails regarding a refund but they will send many emails regarding promotions and offers!!! I would never leave poor feedback but this warrants feedback. I have sent numerous emails asking for a refund but no response after a week! Poor customer service to say the least!
Reply from Bycastello
Hi Jack,
Thanks for taking the time to leave a review — sorry to hear about the frustration.
However, we believe there may be some confusion. This page is for ByCastello.se, an independent company not connected in any way to the store you’re referring to. We do not send promotional emails, and our support team always responds to refund requests via support@bycastello.se.
If you placed your order with another site (such as ByCastello.com), we kindly suggest reaching out to them directly.
Wishing you the best in resolving the issue,
ByCastello.se Customer Support
