I was looking for a particular OVVO frame
I was looking for a particular OVVO frame that I was told was unavailable. I started a chat and Aurea tracked it down in no time! She was courteous, thorough and extremely helpful. She answered all my questions, went the extra mile to confirm details and could not have been more helpful.
Great customer experience and wonderful service. Thank you!
June 4, 2025
Unprompted review
Reply from Cool Frames
Thank you for your fantastic feedback!
We're absolutely thrilled that Aurea was able to track down the frame you needed and provide such outstanding service.
We’ll make sure she knows how much her help meant to you! Your support means the world to us, and we’re always here to assist in any way we can. Thanks again!
Regards,
Anne
Cool Frames LLC