Avoid, avoid, avoid...
Bought a pair of Apple AirPods Max from Ultimo Electronics via Amazon UK for £468.95 in May 2023.
Sold as "new, returned item". Returned to Apple Store twice with problems. Yesterday Apple provided me with the information that the headphones had actually been purchased from Best Buy in the United States in December 2021. These headphones were 18 months old when I purchased them as 'new, returned' from Amazon Uk / Ultimo Electronics. Gave Ultimo Electronics the opportunity to put this matter right but they are not prepared to do anything. Avoid, avoid, avoid this company. They are not to be trusted.
May 30, 2025
Unprompted review