Ant

Purchased a tow bar and wiring kit. Had to return the wiring kit and was returned immediately. No details of how to return included either the item. Took many emails and calls to get the return address. Item returned and still no refund over 30 days later. Dispute issued with bank for refund and trading standards and consumer ombudsmen’s complaints being submitted. Next step will be small courts if I don’t get a refund. Absolutely awful customer service. Avoid buying from these scammers like the plague.