Very helpful staff
Very helpful staff, as always. Alas, the shirt was crumpled such as having been worn for a period not by the packing, and had lost its usual new crispness. Have returned for an exchange.
September 27, 2025
Reply from The House of Bruar
Dear Mrs Jaggard,
Thank you for taking the time to review your recent purchase, although I am obviously sorry to learn that the garment was not as expected. I hope however, that you found the return process easy to navigate and will visit us again in the future.
Assuring you of our best attention at all times.
Kind Regards,
Norma - The House of Bruar Team
