JJ

Joanne Jones

United Kingdom

Reviews

Review of Compare the Market


Rated 5 out of 5 stars

Reply from Compare the Market

Hi Joanne,

Thanks for your feedback. We’re glad to hear everything was sorted quickly and easily for you — just how it should be.

All the best,

Ashleigh
Customer Support Team
comparethemarket.com

Review of 1st CENTRAL Insurance


Rated 5 out of 5 stars

Easy to use online

Easy to use online. Face me all I needed I. My insurance.

August 28, 2025

Reply from 1st CENTRAL Insurance

Hello,

Thank you for your review and for choosing 1st Central this year for your car insurance.

Ashley

Review of GuarantorMyLoan


Rated 5 out of 5 stars

The whole process was very simple and…

The whole process was very simple and straightforward! Thanks to the very nice Edwin! Who ensured everything sailed smoothly! 10/10 for his customer service! Was told money would be in my guarantors account between 6 & 8pm, it was in just literally after 6pm! Thank you!

June 5, 2025
Unprompted review

Review of TUI


Rated 1 out of 5 stars

At this current time me along with my…

At this current time me along with my daughter and other passengers have been left standing in a glass corridor in 27 degrees heat at palma airport!! Been in here over half an hour! No explanation as to why!!! Absolutely everyone sweating buckets! Absolutely disgusting!!!

May 30, 2025
Unprompted review

Reply from TUI

Hi Joanne,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

We’re very sorry to hear about the experience you and your fellow passengers had at Palma Airport. We understand how uncomfortable and frustrating it must have been to be held in such conditions without clear communication.

While certain aspects of the airport environment and processes are managed by local airport authorities, we absolutely appreciate how distressing this situation would have been, especially in high temperatures and with limited information.

Thank you for bringing this to our attention, and we do hope the remainder of your journey was more comfortable.



Kind Regards and many thanks,

Mik

Customer Support Team


TUI GROUP

TUI UK & Ireland

Review of Zilch


Rated 3 out of 5 stars

Would prefer to make monthly…

Would prefer to make monthly instalments as this is how often I am
Paid instead of weekly ones.

May 23, 2025

Reply from Zilch

Thanks for leaving your review. We really appreciate your feedback. Good or bad, it helps us improve our service to our customers. Someone from our team will be in touch to provide you with more information.


Thanks
Team Zilch