Ivana

I ordered room doors custom made and separately a large window, and as others mention, everything was great when we were making a contract and paying. They set the delivery date for beginning of April for the doors. The doors did not arrive on that date, and nobody called us I had to call, then one door arrived one month later, one were broken and one did not arrive, still waiting for them almost 2 months after the planned date. The window came slightly different from what we expected, and without some parts which we are still waiting for. The help desk never knows the history so we have to open a new incident for every issue and hope for the best.