Hashim Ijaz

An absolute nightmare of an experience. I would never recommend such unprofessional service to anyone. I was constantly chasing them for updates, as they showed no initiative or effort throughout the process. They confirmed in writing via email that my bid had been accepted and sent instructions for the next steps.

I proceeded with AML checks, which I paid for, spoke to a solicitor, took a day off work, and arranged a meeting with a mortgage advisor—only to be told later that someone else had made a higher offer. Of course, a higher bid means a higher commission for them, so they handed it over to the other buyer without hesitation.

Even after this, I received no communication from the Crewe agency. I sent several follow-up emails, all of which were ignored. In hindsight, I should have paid attention to their one-star Trustpilot reviews before dealing with them. Please, do yourself a favor and stay away.

An absolute nightmare of an experience. I would never recommend such unprofessional service to anyone. I was constantly chasing them for updates, as they showed no initiative or effort throughout the process. They confirmed in writing via email that my bid had been accepted and sent instructions for the next steps.

I proceeded with AML checks, which I paid for, spoke to a solicitor, took a day off work, and arranged a meeting with a mortgage advisor—only to be told later that someone else had made a higher offer. Of course, a higher bid means a higher commission for them, so they handed it over to the other buyer without hesitation.

Even after this, I received no communication from the agency. I sent several follow-up emails, all of which were ignored. In hindsight, I should have paid attention to their one-star Trustpilot reviews before dealing with them. Please, do yourself a favor and stay away.