Whitegates Crewe Reviews 57

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Whitegates Crewe were great people to purchase a property from. Jessica was able to enable us to view a property at short notice, she kept us informed at all times. Jessica when asked questions alwa... See more

Rated 5 out of 5 stars

Great service from Whitegates Crewe and manny thanks to Eddy Wilkinson who guide us in the all process of buying our dream house! He is very proffesional and responsive! We recomand them 100%

Rated 5 out of 5 stars

The staff at WhiteGates Crewe did their utmost to get us a sale on our property in what are trying times presently what with cost of living and the taxes levied on sales etc. Connor came out and m... See more

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Rated 5 out of 5 stars

Our experience with selling are house was really long winded and extremely stressful, mainly due to our buyers solicitor not wanting to communicate with anyone. But the team at Whitegates( SJ, C... See more

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4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

5 STARS…

Great service from Whitegates Crewe and manny thanks to Eddy Wilkinson who guide us in the all process of buying our dream house! He is very proffesional and responsive! We recomand them 100%

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Whitegates Crewe were great people to…

Whitegates Crewe were great people to purchase a property from.
Jessica was able to enable us to view a property at short notice, she kept us informed at all times. Jessica when asked questions always ensured they were answered.
Thank you Whitegates and especially Jessica.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience with selling are house…

Our experience with selling are house was really long winded and extremely stressful, mainly due to our buyers solicitor not wanting to communicate with anyone.
But the team at Whitegates( SJ, Charlotte and Connor) were absolutely amazing. Nothing was too much trouble for them.

All I can say is what an absolutely brilliant team.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service and support from WhiteGates Crewe office …

The staff at WhiteGates Crewe did their utmost to get us a sale on our property in what are trying times presently what with cost of living and the taxes levied on sales etc.
Connor came out and measured up and talked us through the process of listing the property and getting fabulous images of the house and garden etc.
Alas not enough bodies through the door led us to make a difficult decision to remove the property from sale rather than sell at any price.
If we return to the market should the conditions change, I wouldn’t hesitate to get back in touch and relist with the guys at WhiteGates Crewe.

August 20, 2025
Unprompted review
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Reply from Whitegates Crewe

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to work with you and support you through your journey.
Connor and the rest of the team will be pleased to know their efforts were appreciated. While it's unfortunate the market conditions didn’t allow for the right outcome this time, we completely understand your decision.
Should you decide to re-enter the market in the future, we’d be delighted to assist you again and do everything we can to achieve the result you deserve.
Wishing you all the very best in the meantime,
The Whitegates Crewe Team

Rated 5 out of 5 stars

Sarah-Jane Felix is very helpful

Sarah-Jane Felix is very helpful and has assisted our firm with a tricky sale - prompt responses were received at all times which makes the process so much easier

August 7, 2025
Unprompted review
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Reply from Whitegates Crewe

Thank you for your kind feedback. We're so pleased to hear that Sarah-Jane was able to assist you effectively with what sounds like a complex sale.

Her commitment to providing prompt and reliable support is something we truly value, and it's great to know that it made the process smoother for your firm.

We appreciate your trust in us and look forward to working with you again in the future.

Best regards,
The Whitegates Crewe Team

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Rated 5 out of 5 stars

We sold our property using Whitegates…

We sold our property using Whitegates in Crewe, Cheshire. We had a very positive experience. Great customer service, contact maintained throughout sale. We were lucky enough to get a good offer on our house within just a few days thanks to Whitegates

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

in the process of buying a property via Whitegates

I am in the process of buying a property Whitegates have on the market in Crewe. Whitegates have been really professional and very helpful. They call you back if they are unable to take your call at the time you ring. Jessica has been and still is very knowledgeable and goes above and beyond to answer all queries and to help. I feel happy in the knowledge I can rely and trust In Them. Thank you Jess & the team.

July 16, 2025
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Rated 5 out of 5 stars

Crewe branch

So far each member of staff at Crewe branch have been friendly and helpful.
Have mainly dealt with Connor who has kept us informed as each stage occurs.
Communication and feedback has been very good.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my choice of agent

Superb service from Connor and Jess and the team at Whitegates - very professional and friendly service that made me feel confident they knew what they were doing, and they delivered with a quick sale

July 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Great staff, speedy responses

Connor and Eddie have been fantastic in supporting me buying my first place. Can’t fault them for anything.
Always really friendly and quick to respond. I’d give 6 stars to the both of them if I could.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff. Lovely to deal with both in sales and lettings teams. All very efficient and knowledgeable but even more importantly they are really nice people!! Absolute pleasure to work with!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

“I would like to give a big shoutout to…

“I would like to give a big shoutout to Connor for his exceptional service. His responses were incredibly quick, thorough, and very attentive. He was diligent and responsible throughout the entire process. Every colleague, including the property viewing team, was punctual and very helpful. I am extremely satisfied with this transaction and would highly recommend Connor to others.”{

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

An absolute nightmare of an experience

An absolute nightmare of an experience. I would never recommend such unprofessional service to anyone. I was constantly chasing them for updates, as they showed no initiative or effort throughout the process. They confirmed in writing via email that my bid had been accepted and sent instructions for the next steps.

I proceeded with AML checks, which I paid for, spoke to a solicitor, took a day off work, and arranged a meeting with a mortgage advisor—only to be told later that someone else had made a higher offer. Of course, a higher bid means a higher commission for them, so they handed it over to the other buyer without hesitation.

Even after this, I received no communication from the agency. I sent several follow-up emails, all of which were ignored. In hindsight, I should have paid attention to their one-star Trustpilot reviews before dealing with them. Please, do yourself a favor and stay away.

May 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Property visit

Sophie was right on time and very professional this property was not what we were looking for but Sophie said we would be kept up to date on the mailing list.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

WHITEGATES were easy to deal with…

WHITEGATES were easy to deal with throughout, they arranged my viewing easily, dealt with the offer process well and managed the few obstacles that inevitably arose during the transaction.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Whitegates Crewe team -professional excellence

Mandy, Connor, Jessica, Ryan and Niall,
Have been exceptional in supporting us through the sale of our property.

With an ever ready wit, and a calm professional approach to all questions queries and anxieties.

The photographer, valuer and post sales support team aim to show the property at its best.

We both cannot thank you all enough.
Excellent team.

March 24, 2025
Unprompted review

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