James Hilgreen

United States

Reviews

Review of OtterBox


Rated 2 out of 5 stars

You sell cellphone cases and are giving…

You sell cellphone cases and are giving away a power bank that requires you to ground ship the whole order. Your warehouse hasn't even packed this order after a week and now you are telling me its going to take another week and your tracking number doesn't work. You are in the business of protecting cellphones, send the battery pack separately.

July 26, 2025

Reply from OtterBox

Hello, James! We are so sorry to hear about the shipping problems with your order! Please reach out to us via chat if you need any further assistance with your order.

Review of REI


Rated 2 out of 5 stars

The products and stores are great but…

The products and stores are great but their online ordering is brutal. They give false promises on availability, constantly change delivery dates and cancel orders when they say they still have the items in stock. Do better!

May 21, 2025
Unprompted review