Jack White

United Kingdom

Reviews

Review of British Gas


Rated 5 out of 5 stars

Central heating repair

Issue with the central heating boiler. Ryan and Alan from British Gas arrived and were professional, courteous and respectful during the visit. The problem with the heating was dealt with efficiently and quickly. They also enquired about heating and hot water use for the household and advised the best way to programme the timer for both heating and hot water which would save energy usage going forward. I can't thank them enough. Fantastic service!

October 9, 2025
Unprompted review

Reply from British Gas

Hi Jack, thanks for taking the time to share your recent experience with us today. It’s always good to see when things have gone well, and if you're happy, we're happy! If anything else ever comes up, don’t hesitate to get in touch over Facebook or Instagram with your details. Thanks, Lucy

Review of British Gas


Rated 5 out of 5 stars

Scottish gas boiler service appointment.

Easy to book appointment via mobile phone and text. Called in advance to confirm arrival time which was within time scales set. Prompt and efficient service. Staff member that came to do the service very courteous and pleasant. No mess or disruption. Overall an excellent experience.

May 21, 2025
Unprompted review

Reply from British Gas

Hi Jack , 5 stars is what we like to see!
I’m so pleased that we’ve met your expectations & more. Thanks so much for letting us know.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, X (Twitter) or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Lee