DB

Daniel Barron

United Kingdom

Reviews

Review of Rowland Homes


Rated 5 out of 5 stars

Jubilee Gardens customer service…

I’ve recently been exploring shared ownership options and had the pleasure of speaking with a Stephen Speed (I hope I haven’t butchered your name) at Rowland Homes based at Jubilee Gardens in Chorley. He went absolutely above and beyond to support me. Unlike many others I’ve spoken to in across various businesses and housing associations, he took real time and care to guide me through the process, offering advice and ensuring I had everything I needed to move forward.

What really stood out was how proactive and thoughtful he was—rather than just saying “that’s dealt with by the housing association,” he took it upon himself to help me further. It’s rare to see, and I truly appreciated it. A genuinely positive experience that made a big difference.

May 31, 2025
Unprompted review

Reply from Rowland Homes

Thank you for taking the time to leave a review, it’s great to hear about your experience. Many Thanks Rowland Homes

Review of David Wilson Homes


Rated 5 out of 5 stars

Julia went above and beyond!

We recently had the pleasure of dealing with Julia at David Wilson Homes, Calder Rise, and she was absolutely lovely from start to finish. Friendly, approachable, and genuinely eager to help, Julia really went out of her way to support us in trying to secure a plot we had our hearts set on.

Unfortunately, due to issues on Preston City Council’s side, we weren’t able to go ahead with the property – but we want to stress that this was completely out of Julia’s hands. She truly couldn’t have done more to help and kept us informed and reassured throughout the process - Thank you Julia

May 17, 2025
Unprompted review

Reply from David Wilson Homes

Good evening,

We are thrilled to hear about your experience with Julia. It's wonderful to know that she went above and beyond to support you throughout the process. Her dedication to providing exceptional customer service is truly appreciated. We are glad that Julia kept you informed and reassured throughout the process. We strive to ensure our customers have a positive experience, and it is heartwarming to hear that Julia's efforts made a difference for you.

Kind regards,
Jocelyn