Disappointed Long-Time Customer – What Happened, MAC
I’ve been a loyal MAC customer for years, but I’m officially done. The new MAC Pro Brow Definer is absolutely terrible. I use a brow pencil every single day, and this one didn’t even last me a week. For the price, it’s completely not worth it. The pencil lead is weak, snaps far too easily, and feels like it was designed to break.
I prefer the original version before they replaced it with this inferior product. Why fix something that wasn’t broken?
On top of that, MAC has discontinued the Studio Fix Concealer, another go-to makeup item I relied on. It’s like they’re phasing out everything that made them great in the first place.
What used to be my favourite makeup brand has now become one I actively avoid. Sad to say it, but MAC is no longer worth my time or money.