Non Delivery but charged
I have ordered many times from H&C. But this particular order was never received. The photo shows it has been left against a white wall with no door number visible. I did not sigh for it. Why am I charged for postage if care cannot be taken to deliver safely. The request for redelivery has been rejected. I can assure you this will be last order from me to H&S
Reply from Hawes & Curtis
Hi Yogesh,
Thank you for your review.
We are sorry to hear you have not received your parcel. Please accept our sincere apologies for any inconvenience this may have caused.
Could you please send us further information at customerservice@hawesandcurtis.com
(mailto:customerservice@hawesandcurtis.com) (mailto:customerservice@hawesandcurtis.com (mailto:customerservice@hawesandcurtis.com))? Please put Trustpilot Review in the subject of your email.
Once we have more information, we will be able to assist further.
H&C CS