room for improvement
While the website has good information, as everything changes so fast its hard to keep it up to date.
you should not promise 3 quotes for heat pump water heaters if you cannot deliver one
Reply from SolarQuotes
Hi Rupert,
Thanks for taking the time to share your feedback. I’m sorry we weren’t able to meet your expectations this time around. I’ve left you a voicemail so we can chat more about your experience.
In this case, we didn’t have enough heat pump water heater installers in your area at the time of your request, which meant we couldn't deliver the quotes we’d hoped to. Apologies about this.
We’re working on bringing more installers on board in your area so we can improve this part of the service. I will be passing your feedback to the installers and blog onto the team, only helps us improve.
Thanks again for letting us know.
Ned.