Extremely poor quality, no refund
Extremely poor quality, no relevance to the photos and no accepted refund. If you order use Klarna for safety.
April 1, 2025
Unprompted review
Reply from Bycastello
Hi Theodoropoulos,
Thank you for your feedback — we’re sorry to hear that the product didn’t meet your expectations.
We always aim to match our product photos and descriptions accurately, and refunds are of course processed in line with our return policy. If something went wrong in your case, we’d like to look into it properly.
Please contact us at support@bycastello.se with your order number so we can review this and help you further.
Kind regards,
ByCastello.se Customer Support