I have been a customer for about 5…
I have been a customer for about 5 years now and have a few special pieces from them. A recent purchase found me reaching out to their customer service and it was such a pleasant experience. The responses were prompt and the agent provided a very fair solution. This experience showed me that they care about their customers and for that I will remain a customer for years to come.
Reply from ROSEFIELD
That's truly wonderful to hear! As Rosefield, we deeply appreciate your loyalty over the past five years and are so glad to know that our special pieces hold significance for you.
It's especially rewarding to hear about your positive experience with our customer service team. Providing prompt, fair, and caring support is something we strive for, and knowing that we've reinforced your trust in us means a great deal. Thank you for sharing your kind words and for being a valued member of the Rosefield family. We look forward to continuing to provide you with beautiful pieces and excellent service for many years to come!