Ian Baker

Brighton&Hove Council property; Harry came to do a gas maintenance check which found a leak, but within spec, he called up to check what to do and the women in the office with apparently 'more than 30 year experience' knee-jerk response was 'shut it all down' which would have left a 84 year old with no hot water, no cooker, nothing! Lucky I was here as I queried this. Harry was good enough to check and Damon in the office said check and find the fault, which he did, which was a leak on the gas stove, which he isolated, and we have a new cooker on the way, no loss of hot water, no shut down. Thank you Harry, shame about the women in the office with '30 years experience'. Do our reviews make a difference?