Representative Louis is a skillful assister.
Your color system makes no sense! Your order form was impossible to complete on my laptop. It's disorder made it a miserable failure until I came into contact with a ph. Rep named Louis, he was exceptionally patient and helpful! Give him a well-deserved highest ranking: Excellent Plus!
May 2, 2025
Reply from Cool Frames
Wow, thank you so much Gary!
I have passed on your compliments to Louise and it really made his day. We are sorry to hear about the difficulties you encountered while placing the order. We are so glad that you had been assisted well and everything is sorted.
Feel free to reach out if you need any help with your order.
Regards,
Anne
CoolFrames LLC