Shipping and Return Scam
If I could give this place a 0 I would! I got the ship in 48hr dress and paid $30 for expedited shipping. On their website said it takes 2-3 day for expedited shipping. The dress got there 8 days later! I called to get my refund and they said no and refused to refund me for the shipping. They told me there is no point in trying to return the dress because it’s more expensive to ship it back than the refund I would get and returns are out of your own pocket. They were mocking me as I was asking for an explanation. Don’t do it! Not worth it!!
Reply from Babaroni
We are so sorry for the bad shopping experience you had. First of all, we make dresses according to orders. You purchased a dress that was shipped within 48 hours and chose expedited delivery. We also sent you the fastest express delivery, DHL. Secondly, we also explained to you about the shipping time. Generally speaking, it takes 2-3 days, but we cannot control the time of express delivery. It may be delayed due to holidays or address problems, or delivery to a third party after arriving in the local area. Hope you could understand. Third, if you receive it late or it is not suitable and you want to return it, we can give you a refund according to the policy.
Finally, if you have any questions, you can contact our after-sales customer service, and they will help you with the return process.