The box arrived quite badly damaged and…
The box arrived quite badly damaged and torn. Fortunately the contents were not impacted although with single use cold packs included we will not be able to confirm they are OK until actual use.
April 7, 2025
Reply from FirstAid4Sport
Thank you for this review, Stuart. We are very sorry to hear your order box arrived damaged. I've passed this back to our sales team to investigate this with both our despatch warehouse and the courier in question. We appreciate you reporting this to us and we can now look to identify why this has occurred. Once again we are sorry to hear that this has occurred and apologise for any inconvenience caused.
Kind Regards,
Firstaid4sport Customer Service Team