I would give 0 stars if it were…
I would give 0 stars if it were possible. I have a contract for home internet with MTN. Their reuter only worked for less than 2 months. The most disheartening thing is having to pay for a contract, where no service is provided. I was sent from pillar to post by mtn customer care and the mtn store. Firstly, the mtn store refused to take in the reuter for repairs. One of the consultants accused me of having damaged the reuter and the other claimed that I had reversed payment. The next thing, they blatantly refused to book the reuter in for repairs because the contract was done online.....disregarding the fact that it was an mtn reuter. I had to come back home and call customer care and was told to go back to the store again. Mtn is just a useless service provider. Very much unprofessional service consultants. To date I am still paying for the contract for sweet nothing.