Don’t use Be aware
I purchased this insurance through an agent less than a year ago in July I was offered a better deal through another company so like many companies J had felt with for insurance I thought I was on a month to month plan and decided I would just cancel and move to the other company. I was surprised when I did so as I called to cancel my policy that shouldn’t have been paid till 8/2/25 (they had already sent the debit in causing me to have to stop payment on that submission because they couldn’t)on 8/1/25 when the new policy with the other company would be valid. I took all the necessary steps to do so and was hit with fees on 8/26/25( I finally received a letter from them informing me I owed 485.00 but not an explanation of what for ect…) the letter was dated 8/16/25 so it took a whole 10 days to receive and during that time frame on 8/19/25(approximately I don’t have the exact date now without the paperwork in front of me) I received a call out of Santa Ana California treating if I didn’t pay the 485 to which I wasn’t aware of till that point was owed I would be turned into collections. I called that Monday and had my mother go down and pay the fee at the local branch in a town 100 miles away to just be done and avoid further threatening from the company. I had to pay a membership which was a crazy amount and did no help for someone in a rule town because the closest mechanic was over 10 miles away which is all they covered with basic for membership. On 8/28/25 I sent a certified letter requesting the membership they kept sending information for be canceled it cancels on 10/1/25. I also sent a certified letter requesting an itemized statement of charges that resulted in me owing the company 485 as of 9/26/25 I still have not received a response back from the company. I have spoke with others who have this company and have been told if they choose not to renew their membership the company might not provide insurance again to them at the end of that year. also another I know because they could not provide a odometer reading( you are required to do this for a discount for this company) they would not be able to insure a vehicle that they use for towing items to disposal sight 1-5 times a year unless they could say it had been driven 12,000 miles in the last year( odometer stopped the person can’t find their last odometer reading and the odometer is digital). Another person I know personally has this company and has been through the same with them charging them for leaving the company. Personally I would stay away from this company at all cost I had to learn the hard way. I can not speak to their homeowners as I had that with another company at that time and should have stayed with that company.
August 1, 2025
Unprompted review