Rachano Chou

0 stars. I’ve been dealing with this issue for over a year now, and nothing has been resolved. Every time I call, I get transferred to someone who can’t help at all and is always rushing to end the conversation. It’s incredibly frustrating.

They keep telling me to send my personal information to an address in Toronto and wait 40 days for a response—but I never hear back. I’ve sent everything they asked for multiple times, and still, nothing has been fixed.

I’m beyond tired of this. They need to take accountability and provide better service. This has been a complete waste of time and energy.