Gary Johnson

Red Sea do not stand behind their warranty. One of the reason I purchased from this company was the warranty. I completed the warranty registration to extend it to 5 years. And noticed the seal was discolored and took a closer look and discovered water was behind the seal. After doing some research I found that this was a common situation. After contacting the company with video and proof of purchase. They stated that it was out of warranty and offered a discount on a new model. Stay away from this company they don’t stand behind their warranty and the quality of the products are defective.