United Kingdom
Review of Musicnotes
Website is very easy to use, gives several options for any piece I search for, and the preview is excellent to judge which version best suits my purposes.
Good value for money: I like the option to download a pdf version as well as a printed copy.
Never had any issues with this site.
Review of ScS Sofas
We've had a sofa (with two electric recliners) and a chair, also a recliner and they have never worked properly. They came to check them, but they were no better.
We have complained, but totally ignored. Very difficult to make any contact. The store refused to accept any liability, and their 'ombudsman' made a ruling after just seeing a couple of photos - they would not believe our concerns. If we want them to return and repair the mechanisms, we'd have to pay £75, even though they should be guaranteed for 10 years!
Will never shop there again. Dreadful after-sales service, and poor workmanship. Very disappointed.
Reply from ScS Sofas
Good Morning Peter,
Thank you for taking the time to leave us your review, I hope you are well.
I am very sorry to see that you have concerns with your furniture and can understand why this would be disappointing for you, especially if the outcome to this is not what you may have hoped for.
As your order details are not included I am unable to advise further, if you do require any further help then please send over a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk and we can take a look.
Many thanks
Lynsey - ScS Social Media Team
