No invoice is that normal ?
Purchase a tile directly on their website - order came in fine. I received and activated devices ok but I need an invoice ( does not seem too hard for a normal company). I contacted customer care that could not find my order ( I provided a copy of my email confirmation) then customer support explained that my order was shipped by Digital River ?! I have used Digital River for other products in the past and found this strange as I received email confirmation directly from tile and no one else. They left me with no other means than an email to Digital River but while I contacted DR I doubt they will help.. This is a strange supply chain issue or a scam for not providing an invoice which is a legal requirement !
March 26, 2025
Unprompted review