Ridiculous customer service
Ridiculous customer service - you can't see from the theatre map where the aisles are for people who need to be aisle seated, then there is no way to contact them. When you fill in the online form no one responds. Then if you make a genuine mistake during the booking process (booked the wrong date by mistake) there is no way to change it despite there being plenty of seats free and being the same price. Realise I should have double checked the date but can't see why it shouldn't be possible to just phone and say can we move it to the next day when I realised around 10 seconds after booking. Robbers and looking to have zero interaction with customers.