Horrible experience
Horrible experience. I ordered my items in December but still have not received them. I contacted them, and it’s still in Hong Kong, and they insist on me being patient. This company is a joke and scam. Horrible
Reply from Okaywear
Hello Decatur ,
We are truly sorry to hear that you have not received your order yet.
We have thoroughly checked your order details and discovered that the original package encountered some unexpected circumstances during transportation, which prevented it from being delivered normally.
So a new package has been resend for you. We will keep you informed about the status of the new package by sending you updates via email. This way, you can track the progress of your new shipment.
We appreciate your patience and understanding as we work to resolve this matter.
Okaywear Team
complaint@okaywear.com