I am very disappointed with my recent…
I am very disappointed with my recent purchase from Trendia . I ordered a 3-piece Nehru dress set that was supposed to include a kurta, pants, and a Nehru coat. However, when the package arrived, only the Nehru coat was included — both the kurta and pants were missing.
I contacted customer service immediately after discovering this issue, but they refused to help because it had been two weeks since delivery. Their response was that I should have taken a video while opening the package — but how am I supposed to know in advance that parts of my order would be missing? That is an unreasonable expectation for any customer.
This is very poor customer service, and I am extremely disappointed with how they handled the situation. I would caution others to be careful when ordering from this store — you may not receive what you paid for, and the company won’t take responsibility for it.