Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express dissatisfaction with several aspects of their purchases. Many consumers report issues with the orders they placed, such as delays and lack of updates on order status. People also mention problems with the quality of the items received, describing them as substandard and not matching the descriptions provided on the website. Furthermore, reviewers highlight negative experiences with customer service, noting a lack of responsiveness and unhelpful interactions. Consumers also report issues with the delivery service, including long waiting times and a lack of communication regarding shipping. While opinions on the products are mixed, there is a strong consensus regarding negative experiences with order fulfillment, quality, customer service, and delivery.

Based on these reviews

Rated 2 out of 5 stars

I purchased many items from Trendia. I am hugely disappointed with quality, sizes, and wrong description of item. You guys are doing business in USA please follow policies pertaining to USA business... See more

Rated 2 out of 5 stars

They don’t give you any update on order status. You have to call in just for them to tell you the vendor hasn’t sent it yet and then you have to end up waiting for 1-1.5 months more. They should do a... See more

Rated 2 out of 5 stars

I ordered 2 saris for the first time from this site. Previous sites have been problem free so assumed I’d be ok. I was wrong. The saris had fall and pick added on and the tailor just... See more

Rated 2 out of 5 stars

Quality of fabric is too poor according to price 😔😔.. so disappointed with first order.. the fitting is not as expected as well 😕😕

Rated 1 out of 5 stars

did not receive my item even after a month of placing the order. their so called support email is bogus and emails get returned as spam. they never accept calls at the customer care center either whic... See more

Rated 1 out of 5 stars

First they did not move on shipping my order until I requested a refund through PayPal. I had ordered 2 items ( different price). They shipped the lower priced product 2 times and purposefully mislabe... See more

Rated 1 out of 5 stars

I recently purchased one item from Trendia and they are very bad in quality. The products smells very bad. When I tried to return it they were not replying on messenger nor call. I already missed 72ho... See more

Rated 1 out of 5 stars

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never... See more

Rated 1 out of 5 stars

Awful suits; material is very poor quality and faded print. Trendia do not accept returns for quality issues which is what a customer expects when buying any product. Response to all emails were a... See more

Rated 1 out of 5 stars

Received my order today after a three week wait. Item is nothing like pictured nor described. They advertise as being a family run and independent small business however the quality is so poor and the... See more

Rated 1 out of 5 stars

I ordered online since it said delivery in 12-15 days. Its been over a month no update. When I tried to reach out to customer service number, those number doesn't exist. Tried sending out email, got a... See more

Rated 1 out of 5 stars

Trendia is one off the bad website. I suggest please never ever buy from this website. Customer service is very bad. They cheating with the customer. Uk customer service is very bad. I buy 3 suits and... See more

Rated 1 out of 5 stars

Probably one of the worst websites to buy clothes from!! Such bad quality materials used to make the clothes and they don’t hold up to the return policy it makes no actual sense they’d only give you a... See more

Rated 1 out of 5 stars

If you are ordering be careful they don’t take responsible if the delivery is misplaced or stolen. It’s been more than a month that I’ve Ordered but received empty package, someone stole it but they h... See more

Rated 1 out of 5 stars

Quality of their clothes are really bad. I bought 6 pairs of suits from them which they described as Rayon material and none of them were Rayon. Such cheap quality material that not even wearable at... See more

Rated 1 out of 5 stars

No order received and no response tlwhen contacting customer service. Order places 8th December and did not arrive in time for Christmas. Chased order and still no response. Having to chas... See more

Rated 4 out of 5 stars

We purchased 8 white gown’s, in Trendia. it was Asbury Amazing experience, mainly tracking and whenever we call they respond to us immediately. Nice material and it looks pretty. Size is perfect t... See more

Rated 1 out of 5 stars

Never get stitching services done from Trendia. Despite of giving measurements, they will mess up and will not stitch the blouse as shown in images. I had provided the phone number and they should hav... See more

Rated 1 out of 5 stars

We purchased the item based on the image and it seemed cream. However when the item was received it was more orange than cream and the sleeves seemed longer too. Whilst we appreciate sho... See more

Rated 1 out of 5 stars

I was not happy with the quality of the outfit I purchased and asked for a refund… I’m being told that International customers are not eligible for a refund. Why are you selling to a country if you d... See more

Rated 1 out of 5 stars

I purchased 3 women's suits on June 20,2025 and received on July 03,2025, in Canada. They are so substandard, bad, very low quality even I can't wear them. Colors, embroidery, fabric are substandard,... See more

Rated 1 out of 5 stars

very clever in publishing in return policy to lure folks in but actually don't support. the size didn't match. so I reached out to exchange/return. every response takes 15 mins. so basically if you... See more

Rated 1 out of 5 stars

Places an order on Dec 4th #1049 never got tracking, never received. Sent 2 emails with no response. SCAM company. DON'T waste your money on them. Shipping was supposed to be from the US. Terrible exp... See more

Rated 1 out of 5 stars

Ordered an outfit on the 9th of November and it never arrived. Customer service never sent out tracking even though i requested it and they said they would forward it over to me. Now apparently I’ve b... See more

Rated 1 out of 5 stars

THE WORST SHIPPING service; they just generate tracking numbers and keep you waiting for weeks before they ship. They wait to collect a number of packages and ship them together in one batch from Chin... See more

Rated 1 out of 5 stars

Trend India is one of the worst online place to shop. The products did not arrive on time and the website description for the fabric does not match actual fabric. Very poor quality fabric. The 3 kurta... See more

Rated 1 out of 5 stars

Everything is great until you need to return something you're not satisfied with. The return process is where things fall short.

Rated 1 out of 5 stars

Do not buy from Trendia. They are scammers, the material described does not match the material received, their customer care won’t accept refunds as they call this a quality issue and they don’t issue... See more

Rated 1 out of 5 stars

I placed online order on Dec 7th 2024 and received no email confirmation about order number or anything. This seems to be fraud company. I am going to raise dispute with my credit card. This was my f... See more

Rated 1 out of 5 stars

If I can give less than one star I will do that. I read all the recent reviews and now realize this company is total fraud and does not fulfill most people's orders. I have placed my order since a mon... See more

Rated 1 out of 5 stars

I am extremely disappointed with my purchase from Trendia. The product I received looks similar in color to the pictures on the website, but the fabric quality is completely different. It is made from... See more

Rated 1 out of 5 stars

Fraud and disgusting platform I ordered on 16th sep and today is 24th October I still didn't revieve my order. I sent 100 mails and response received It will come in few days. I literally fed up wi... See more

Rated 1 out of 5 stars

The dress I received seems to be a substitute for the one they have advertise on their webpage in the material is much thicker. I only bought it because I read a review where somebody said the materi... See more

Rated 1 out of 5 stars

Items ordered and delivered, but quite frankly did not match European sizes. The company refused to change them saying the size was what was ordered, even though their sizes were, in fact, inaccurate... See more

Rated 1 out of 5 stars

Order placed on 27 sep no updates yet when ever I call no one answer they call from home were we can hear all house background noise no service at all don’t buy from this website not at all reliable

Rated 1 out of 5 stars

It’s more than a month since I placed my order and it still shows as unfulfilled. This is ridiculous and I will not buy from this company again. I sent an email and I was told I will be given an updat... See more

Rated 1 out of 5 stars

I would give less than one if I could. Ordered on the 11th of September, it’s now 25th of October. The first red flag was when I had to text them to send me a tracking number. The second was when I re... See more

Rated 1 out of 5 stars

Ordered something that never came, and no one answered my email for return. Either they are scamming people, or someone is out there pretending to be them and taking people's money.

Rated 1 out of 5 stars

I purchased a Kurti set and a dress totalling 179dollars. Items are of low quality may be worth 10 dollars. Returns not accepted.It is clearly a SCAM.

Rated 1 out of 5 stars

If there was an option to give no stars I would have done that. First the merchandise is poor quality. Then they make the error…a saree blouse where embroidery does not fully cover the arm width. Af... See more

Rated 1 out of 5 stars

I will give less than 1 star. The return policy sucks. The quality of product is not good, because i am ordering from other country, return is not allowed. Bullshit

Rated 1 out of 5 stars

I ordered the Anarkali suit. Suit descriptions says georgette but received material quality is not quite good. It looks cheap. Fitting is very bad no pants.

Rated 1 out of 5 stars

I am very disappointed with my recent purchase from Trendia . I ordered a 3-piece Nehru dress set that was supposed to include a kurta, pants, and a Nehru coat. However, when the package arrived, on... See more

Rated 1 out of 5 stars

Order recieved with only anarkali kurta with NO dupatta. I would recommend everyone to do a unboxing video. I called customer service and that was the first thing they asked, unfortunately I didn't ha... See more

Rated 1 out of 5 stars

My suggestion is don’t buy with them. I ordered on 4th December. Still I couldn’t receive my order and customer service guys telling all lies to me. They are saying, going to share tracking number fro... See more

Rated 1 out of 5 stars

More than 6 month after order. Still not received. Customer service is worst look like scammer. Do not order this website.

Rated 1 out of 5 stars

Ordered two suits and one came without the dupatta. It took ages to even contact anyone and they then required an unboxing video to show the dupatta was missing. They then finally responded and said... See more

Rated 1 out of 5 stars

This company is a nightmare! The sizes are all over the place and no US size charts. I was told I could return if clothes did not fit. Having NO luck getting a refund or any accountability. I feel tot... See more

Rated 1 out of 5 stars

Avoid this website! I just had a horrible experience trying to get a refund or an exchange! They said it’s too expensive to return the items for me so basically it’s not worth it, they were a nightm... See more

Rated 1 out of 5 stars

Total fraud!!! Don’t order from this company. Was supposed to receive my order in 12-15 business days. After waiting for 20 days, called customer service who had no clue and said they have not even... See more

We perform checks on reviews


Company details

  1. Clothing Store
  2. Beauty Products Wholesaler
  3. Jewelry Store

Written by the company

We take pride in providing goods made in different parts of India with affection to reach customers across the globe. We have proven our ability in Indian Clothing, Fashion Jewelry, and Accessories at affordable prices. We are now paving our path in Home Décor, Food and Health Supplements based on the demand. We thank every one that is part of our journey. Count on us for Kurta Sets, Sarees, Lehengas, Fashion Jewelry, Indian Sweets like Pulla Reddy, Dado's, Sri Krishna, etc.,. along with mouth watering chitale bakarwadi, A1 chips etc.,. You desire something not on the site currently, we go extra mile for you. Just contact us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 1 out of 5 stars

I recently purchased one item from…

I recently purchased one item from Trendia and they are very bad in quality. The products smells very bad. When I tried to return it they were not replying on messenger nor call. I already missed 72hours time frame and now I have to keep that item just because they did not reply. This is a huge scam of Trendia. Their reutn plolicies are too bad and not at all user friendly. I highly recommended not to waste your money on them.They fool people.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality at lowest prices

I accidentally came across this website on instagram and ordered 2 kurta sets. Being all sceptical about the quality! But trust me when i say this, the quality is perfect and the prices are so cheap compared to other platforms available online. Definitely shopping again!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

did not receive my item even after a…

did not receive my item even after a month of placing the order. their so called support email is bogus and emails get returned as spam. they never accept calls at the customer care center either which is always busy

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising and incorrect order fulfillment

First they did not move on shipping my order until I requested a refund through PayPal. I had ordered 2 items ( different price). They shipped the lower priced product 2 times and purposefully mislabeled as 2 separate items so they could generate tracking information about having shipped the lower and the higher priced items. False advertising ( perhaps they did not have the right item in stock) and purposefully misleading.

September 18, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Return process

Everything is great until you need to return something you're not satisfied with. The return process is where things fall short.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Such a beautiful concept to bring all…

Such a beautiful concept to bring all precious pieces of art & decor from different parts of the world. My Thakorji from your store has found a perfect place in my home. Very happy with your space and collection. Will surely revisit soon and hope you can arrange those enlightening sessions /workshops soon. All the best for your creation. Stay inspired.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Trendia is one off the bad website

Trendia is one off the bad website. I suggest please never ever buy from this website. Customer service is very bad. They cheating with the customer. Uk customer service is very bad. I buy 3 suits and two pairs shoes. All come damage. The clothes is very poor quality. More than 2 weeks i complained they said with in 24 hours they sloved my problems. But still they don’t resolved it. They just stealing customer money. Please uk customer don’t buy from the website. Thanks…. Rehana.

August 18, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

International Customers should not order from here!

I was not happy with the quality of the outfit I purchased and asked for a refund… I’m being told that International customers are not eligible for a refund. Why are you selling to a country if you don’t have the ability to give them proper service. Very disappointed and will definitely not be ordering again with them.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

The dress I received seems to be a…

The dress I received seems to be a substitute for the one they have advertise on their webpage in the material is much thicker. I only bought it because I read a review where somebody said the material was quite thin but nice for summer the dress that I’ve got is really thick that you would only wear in the winter And the colours are much darker. Where is the picture shows a more pastel shade of colours? So the material being thicker obviously the colours are come out much darker. I don’t trust this website and I would never buy from them again. I’m in the UK and I paid £13 for this dress. It’s not worth my while to spend five or £6 to return it for £6 refund because at the end of the day that’s all I would really be benefiting because it would cost me £6 to send it and then the hassle of contacting them.
I would not recommend this company and I would never buy from them again, and also the dress actually stank of poo. I’ve no idea why.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Probably one of the worst websites to…

Probably one of the worst websites to buy clothes from!! Such bad quality materials used to make the clothes and they don’t hold up to the return policy it makes no actual sense they’d only give you a return if they believe they’re at fault not if the sizes don’t fit you or if you don’t like the colour. I contacted them several times requesting if there’s any possible way for me to return the dresses I offered to pay shipping costs etc I even asked if I could get an exchange at least but they kept playing it off and the customer service so dismissive. One of the worst companies ever no one ever touch this trashy company ever again

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Substandard quality

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never be able to return a product.
They expect you to make a video prior to opening the packet !! This is unheard of !!

July 18, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very bad experience....never going to come back again even

I purchased 3 women's suits on June 20,2025 and received on July 03,2025, in Canada. They are so substandard, bad, very low quality even I can't wear them. Colors, embroidery, fabric are substandard, not exactly like the description . Pathetic and Ridiculous site. When I sent them an email they said you have to read our return policy, and I already spent so much time and money already. Now they want me to send the suits back, that charges also, I have to pay and then after receiving, they will DECIDE whether they will accept it or not. Very bad experience, never ever in my life going to buy again and recommend to anyone. Totally wastage of money and time spent on the website. People who all are coming on this site, please don't waste your money. NEED MY MONEY BACK ASAP.....

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

The worst customer services by Arti…

The worst customer services by Arti Singh, I received 2 items which was not per website, I emailed with my concern and within minutes got a reply by Arti refusing to give me a refund on 1 of my items stating they sent the correct product were you can see the colour difference they refused to give me credit. The 2nd item design of the Kameez was completely wrong design & the dupatta colour should of been Peach but got green, they offered a refund for the dupatta but is no good for me as the outfit no good for me with Kameez and dupatta different to the website, last time I will use the website and do not recommend them to anyone, don't waste your money. DONOT BOTHER WITH THIS SITE AS THEY SHOW DIFFERENT PICTURES THAN WHAT THEY SEND.

June 11, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Worst quality item

Worst quality item , the advertised item said pure cotton , in real it is just poor quality polyester and worst stitching.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST SHIPPING service

THE WORST SHIPPING service; they just generate tracking numbers and keep you waiting for weeks before they ship. They wait to collect a number of packages and ship them together in one batch from China, and they don't care about the promised delivery time.

May 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look