The crying game 😞
So, I was a former customer of Cinch. Left before because I could no longer afford it. I came back as a customer, they had a really nice deal going.
I go on the site and it still has my old account showing. I tried to activate my new account but it kept defaulting back to my old account. Customer service was of no help. They couldn't figure out how to delete my old account! Or how to override old account to activate new account. I still do not know if I'm
registered with my new account. I had to give up for awhile as I wanted to go find a cliff to jump off of.
Reply from Cinch Home Services
Sandra, Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered. We understand how important it is to have your account set up correctly, and we're actively looking into the issue you've described.
Our team has sent you an email to help resolve the account confusion and ensure you're properly registered. We appreciate your patience and are committed to making this right. Please don’t hesitate to respond to the email or reach out directly if you need further assistance. - Brooklyn