Damaged support from el gato neocam
Ordered el gato neo mic webcam and light from amazon. Cam support came damaged. Sendt an email to el gato customer service and the same day i got a reply. The next day they already sendt the replacement part. Amazing customer service , fast and very reliable. Just made a loyal customer for life. Thanks and keep it the same guys
October 1, 2025
Unprompted review
Reply from Elgato
Glad our Team was able to get things taken care of for you. That is great news!