Danny Sweeney

United Kingdom

Reviews

Review of Moversaurus

Review of Printerpix UK

Rated 1 out of 5 stars

Terrible company, didn't offer full refund, useless customer service.

Order was delayed, and then size on most of them was wrong. No answers to emails, tried chasing for ages, and eventually said we'd have to pay out of our own money to return the photos to get our money back on the order.

December 20, 2024
Unprompted review

Reply from Printerpix UK

Dear Danny,

We truly apologize for the frustrations you've experienced with your order. We understand how disappointing it can be to face delays and issues with the items you received, and we completely empathize with your situation. We would like the opportunity to resolve this matter and regain your trust.

To assist you further, we kindly ask you to send an email to contactus@printerpix.co.uk with your email address, order number, or phone number. This way, we can contact you directly and work together to find a satisfactory solution.

Once again, we sincerely apologize for the oversight and the inconvenience you've faced. We are committed to improving our service and ensuring your experience with us is a positive one moving forward.

Thank you for your understanding, and we look forward to the chance to make this right.

Best regards,
Joey - Printerpix Team