JO

John

United Kingdom

Reviews

Review of Myprotein


Rated 5 out of 5 stars

Service very professional

Service very professional

September 3, 2025

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Review of subtel.co.uk


Rated 1 out of 5 stars

Terrible customer service

Your company was stupid enough to use DHL they have had my purchase for four days but are so useless that they are unable to find my address

I will never use them or your company ever again and will tell everyone I know how bad you are
Have contacted you twice and cannot get anyone with a granule of sense to help me

John Bodey

August 23, 2025

Reply from subtel.co.uk

Hello,

We are sorry to read this.
If there are issues with the delivery service, getting angry at the sender isn't necessarily very logical.
You contacted us and we forwarded promptly the case to DHL who delivered yesterday. We definitely helped.
So ''cannot get anyone to help me'' is false.

We understand that this type of situation is emotional, but we encourage you to remain factual and honest in your comments.

We again are sorry for the late delivery. We forwarded everything to DHL and hope this does not happen again.

Subtel Team

Review of Myprotein


Rated 5 out of 5 stars

Very fast very efficient service

Very fast very efficient service
Well done

March 13, 2025

Reply from Myprotein

Hello,
Thank you so much for your 5-star review!

We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.

If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!

Looking forward to serving you again soon!

Kind regards,
Jane