Andy Stocker

I had an accident in the Isle Of man in June 2024.
MY son reported this for me as i was hospitalised.
Subsequent follow ups turned into a nightmare, where calling my insurance company i had to call Ageas as well ... many many times, including arranging with Douglas Police and Ageas to get my motorcycle picked up which took hours of calls from my wife.son and myself.
6-8 weeks later my bike got collected.
I was also tols to call 4th Dimension to start legal proceedings against the other party.
2 weeks later i was still in hospital and they called me to advise thay cannot cover me as it was the Isle of man which is classed as international.
I went through to the complaints team who emailed 4th dimension and c/c in a solicitor in the Isle of man thay cam liase with to start proceedings.
I never heard back from tghem at all.
Despite constant calls to all involved.
I had to take on another company to do this for me that take 25%, which is omgoing still and may taje a while.
At one point i was told i need to talk to Rac insurance as they provide legal cover.
Our calls to them were batted away advising us thay do not provide this cover.
I have been in contact with the complaints team who emailed Rac in October and i still have not had a reply from them.
My cover clearly states legal cover in the Isle of man is included in my policy.
This company hasd been most unhelpful, when i really needed assistance, was unwell in hospital and told i had to ring Ageas and 4th Dimension direct.
Insurance by bikers for bikers ( i don't think so)